These Terms govern your use of PiChat AI (the "Service"), operated by Shibani Web Store Pvt. Ltd., B1-90/C7/1503, B.B.T. Road, Left Side Towers, Kolkata, West Bengal 700137, India ("PiChat AI", "we", "us"). By creating an account or using the Service you accept these Terms.
PiChat AI lets you use AI models from several third-party providers through one account and one credit balance. "Auto" mode selects a model for you. Models and providers may change, be added or be removed at any time.
You must be at least 18 years old and able to enter a binding contract. Give accurate details, keep your password secure, and tell us at once if you think your account was accessed without permission. You are responsible for all activity under your account. One person per account; do not resell or share access.
See our Refund and Cancellation Policy.
You must follow our Acceptable Use Policy. We may suspend or end access for violations, fraud, chargeback abuse or risk to the Service.
You keep ownership of what you submit ("Input") and, as between you and us, of the output you receive, to the extent the law and the model providers' terms allow. You give us a limited licence to process your Input and output only to run the Service (store it, send it to the selected model provider, show it to you). AI output can be wrong, incomplete or similar to other output. Check it before relying on it. Do not use it as the only basis for medical, legal, financial or safety decisions.
Your Input is sent to the provider of the model you choose (or that Auto selects). Those providers have their own terms and usage policies, which you must also follow. We are not responsible for third-party services.
The Service, branding and software are owned by us or our licensors. You may not copy, reverse engineer or resell them, except as allowed by law.
We aim for a reliable service but do not promise it will be uninterrupted or error free. We may change or discontinue features with reasonable notice where practical.
You may stop using the Service and delete your account at any time. We may suspend or terminate accounts that breach these Terms or the law. On termination, unused credits are handled as set out in the Refund Policy.
The Service is provided "as is" and "as available" to the extent permitted by law. We are not liable for indirect or consequential loss, loss of profit or data, or for third-party model output. Our total liability for any claim is limited to the amount you paid us in the [12] months before the claim, except where law does not allow this limit. Nothing limits liability that cannot be limited by law, including your statutory consumer rights.
These Terms are governed by the laws of India. Courts at Kolkata, West Bengal have jurisdiction, subject to any mandatory consumer rights in your country. Please contact us first at support@pichatai.com so we can try to resolve the issue.
We may update these Terms. We will post the new version and change the date above. If a change is material we will notify you. Continued use after the effective date means you accept it.
See the Contact page.