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Contact and Grievance Redressal

Last updated: 15 November 2026

Support

Email: support@pichatai.com
Reply time: within 2 working days

Billing and refunds

Email: support@pichatai.com. Include your account email and payment ID.

Privacy requests and data deletion

Email: support@pichatai.com with the subject "Privacy request". Tell us which right you want to use (access, correction, deletion, portability and so on). We may ask you to verify your identity.

Grievance Officer (India)

Name: Kalyan Chatterjee
Email: support@pichatai.com
Address: B1-90/C7/1503, B.B.T. Road, Left Side Towers, Kolkata, West Bengal 700137, India
We acknowledge complaints within 48 hours and aim to resolve them within 15 days [confirm against the IT Rules and DPDP Rules].

Company

PiChat AI is a product of Shibani Web Store Pvt. Ltd.
B1-90/C7/1503, B.B.T. Road, Left Side Towers, Kolkata, West Bengal 700137, India
CIN: [CIN]
GSTIN: 19AAZCS6534R1ZY

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